Overview

TSO – Passenger Screening

Providing reliable passenger screening at the Wallace travel gate ensures local air travel conforms to strict Department of Homeland Security directives. Aviation security in this region depends on the professionalism of every TSO – Passenger Screening stationed at the screening lanes. This DHS position requires sharp attention to detail, physical readiness, and a genuine commitment to protecting the traveling public. The TSO – Passenger Screening role requires both technical skill and interpersonal composure. Officers must screen efficiently during peak hours, handle passenger concerns with professionalism, and apply sound judgment when security protocols are triggered. The TSA workforce is made up of dedicated professionals who take the security mission seriously. If you are looking for a stable federal career with real responsibility, the TSO – Passenger Screening position is a compelling opportunity.

The safety of air travelers at Wallace, NC 28466 begins at the passenger screening checkpoint, where TSO – Passenger Screenings interact directly with the traveling public to verify identity, detect concealed threats, and maintain the secure boundary between the public and sterile areas of the terminal. This is one of TSA's most demanding and most essential roles. Passenger Screening TSOs in Wallace operate advanced imaging technology (AIT) units, walk-through metal detectors, and conduct physical screenings with professionalism and respect for every individual. Officers must be able to clearly explain procedures, manage anxious or non-compliant passengers, and make rapid decisions under pressure — all while maintaining the courteous public image that TSA expects of its workforce in NC.
Federal pay, benefits, and retirement from your first day of employment.

Key Responsibilities

  • ✓ Operating advanced imaging technology (AIT) and walk-through metal detectors at Wallace security lanes
  • ✓ Conducting full-body AIT screenings and interpreting automated target recognition (ATR) results
  • ✓ Performing pat-down screenings on passengers who alarm or opt out of AIT screening, following TSA SOP
  • ✓ Verifying boarding passes and identification using document reader technology at the checkpoint entry
  • ✓ Instructing passengers on carry-on preparation, liquid rules, and checkpoint procedures before entering the lane
  • ✓ Screening passengers with special needs, medical devices, and mobility aids with sensitivity and professionalism
  • ✓ Preventing unauthorized individuals from accessing the sterile area at the Wallace terminal
  • ✓ Reporting checkpoint anomalies, suspicious behavior, and security incidents to supervisory personnel
  • ✓ Maintaining screening lane throughput during peak travel hours while upholding security standards

Requirements & Qualifications

  • • U.S. citizenship
  • • High school diploma or GED
  • • Minimum one year of security, customer service, or aviation-related work experience, or one year of college
  • • Pass the TSA CBT including English proficiency and X-ray components
  • • Pass a medical evaluation and color vision test
  • • Clear Security Threat Assessment and TSA background investigation
  • • Physical stamina to stand, walk, and remain alert throughout rotating shifts

Preferred Skills

  • • Experience in crowd management or high-volume public service environments
  • • Conflict de-escalation or crisis communication training
  • • Bilingual English/Spanish or English/other language skills valued at Wallace international gates

❓ Frequently Asked Questions

TSA career employees are covered by the Federal Employees Retirement System (FERS), which includes a three-tiered system: a defined-benefit pension, Social Security, and the Thrift Savings Plan (TSP) with government matching up to 5%.
Yes, all TSA positions are designated as testing-designated positions. Candidates must pass a pre-employment drug screening and are subject to random drug testing throughout their employment.
The frontline TSA CBT evaluation measures English language proficiency, writing skills, and object recognition, specifically interpreting 2D and 3D X-ray images to identify potential threats.
Because airports operate 24/7, frontline TSA officers work rotating shifts, which include early mornings, late nights, weekends, and holidays. Shift assignments are bid on by seniority.
The security footprint is scaled to the regional flight volume at the Wallace terminal, requiring staff to remain adaptable and maintain close cooperation with local law enforcement.

Estimated Pay and Benefits

💰
$19.65 — $29.80 per hour
Estimated Hourly Pay Range
💼 Employment Benefits
  • ●
    Federal Health Insurance (FEHB)
    Medical, dental & vision for career employees
  • ●
    Federal Retirement (FERS + TSP)
    Pension + Thrift Savings Plan with gov't match
  • ●
    Paid Leave Accrual
    13 days annual leave/year starting from day one
  • ●
    Union Representation (AFGE)
    American Federation of Government Employees
📋 TSA Onboarding Vetting
  • ✓U.S. Citizenship is required for all security screening positions.
  • ✓Must pass the TSA Computer-Based Test (CBT) covering X-ray interpretation.
  • ✓Comprehensive medical evaluation and drug screening required.
  • ✓Background investigation and Security Threat Assessment (STA) mandatory.
  • ✓Selective Service registration check (for males born after 1959).
  • ✓All onboarding training is fully paid and conducted by certified TSA instructors.

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