Overview
Serving as a high-volume international gateway, the aviation hub in the Chicago area requires complex coordination and advanced screening technologies to secure millions of annual flights. Few careers combine public service, skill-based work, and immediate community impact the way this TSO – Passenger Screening role does. TSA's airport security workforce is a critical component of the national transportation security framework. In this TSO – Passenger Screening capacity, you will rotate through multiple screening positions — from X-ray and AIT to document checking and checked baggage inspection — maintaining sharp performance standards at every station. Federal employment as a TSO – Passenger Screening comes with paid leave, holiday pay, and access to health and dental coverage through the FEHB program. This is a stable, mission-driven career in an essential sector of national security.
Key Responsibilities
- ✓ Operating advanced imaging technology (AIT) and walk-through metal detectors at Chicago security lanes
- ✓ Conducting full-body AIT screenings and interpreting automated target recognition (ATR) results
- ✓ Performing pat-down screenings on passengers who alarm or opt out of AIT screening, following TSA SOP
- ✓ Verifying boarding passes and identification using document reader technology at the checkpoint entry
- ✓ Instructing passengers on carry-on preparation, liquid rules, and checkpoint procedures before entering the lane
- ✓ Screening passengers with special needs, medical devices, and mobility aids with sensitivity and professionalism
- ✓ Preventing unauthorized individuals from accessing the sterile area at the Chicago terminal
- ✓ Reporting checkpoint anomalies, suspicious behavior, and security incidents to supervisory personnel
- ✓ Maintaining screening lane throughput during peak travel hours while upholding security standards
Requirements & Qualifications
- • U.S. citizenship
- • High school diploma or GED
- • Minimum one year of security, customer service, or aviation-related work experience, or one year of college
- • Pass the TSA CBT including English proficiency and X-ray components
- • Pass a medical evaluation and color vision test
- • Clear Security Threat Assessment and TSA background investigation
- • Physical stamina to stand, walk, and remain alert throughout rotating shifts
Preferred Skills
- • Experience in crowd management or high-volume public service environments
- • Conflict de-escalation or crisis communication training
- • Bilingual English/Spanish or English/other language skills valued at Chicago international gates
❓ Frequently Asked Questions
Estimated Pay and Benefits
- ●Federal Health Insurance (FEHB)Medical, dental & vision for career employees
- ●Federal Retirement (FERS + TSP)Pension + Thrift Savings Plan with gov't match
- ●Paid Leave Accrual13 days annual leave/year starting from day one
- ●Union Representation (AFGE)American Federation of Government Employees
- ✓U.S. Citizenship is required for all security screening positions.
- ✓Must pass the TSA Computer-Based Test (CBT) covering X-ray interpretation.
- ✓Comprehensive medical evaluation and drug screening required.
- ✓Background investigation and Security Threat Assessment (STA) mandatory.
- ✓Selective Service registration check (for males born after 1959).
- ✓All onboarding training is fully paid and conducted by certified TSA instructors.
