Overview
Serving as a high-volume international gateway, the aviation hub in the Chicago area requires complex coordination and advanced screening technologies to secure millions of annual flights. A career as a TSO – Travel Document Checker places you at the forefront of the nation's transportation security mission. Every shift, you apply federally certified screening skills to protect passengers and airport personnel from security threats. In this TSO – Travel Document Checker capacity, you will rotate through multiple screening positions — from X-ray and AIT to document checking and checked baggage inspection — maintaining sharp performance standards at every station. Officers serving as TSO – Travel Document Checker are eligible for federal retirement under FERS, TSP matching contributions, and union representation through AFGE. This is a career-track position with meaningful benefits from day one.
Key Responsibilities
- ✓ Examining and verifying government-issued photo identification documents at the Chicago checkpoint entry
- ✓ Operating Credential Authentication Technology (CAT) scanners to digitally verify travel documents
- ✓ Comparing boarding passes against identification to confirm passenger identity before screening entry
- ✓ Identifying fraudulent, altered, expired, or non-compliant identification documents and escalating appropriately
- ✓ Educating passengers on Real ID requirements and acceptable alternative forms of identification
- ✓ Maintaining checkpoint flow by efficiently processing high volumes of travelers during peak departure windows
- ✓ Coordinating with supervisory TSOs and law enforcement when document anomalies are detected at Chicago
- ✓ Keeping current on federally recognized ID documents, travel document updates, and REAL ID enforcement milestones
- ✓ Providing accessible and respectful service to travelers with disabilities or language barriers
Requirements & Qualifications
- • U.S. citizenship
- • High school diploma or GED
- • One year of full-time work experience, preferably in identity verification, security, or public service
- • Pass TSA CBT, Security Threat Assessment, and federal background investigation
- • Excellent vision and attention to visual detail required for document inspection
- • Ability to stand for extended periods and process high volumes of travelers quickly
Preferred Skills
- • Prior experience with identity document verification (e.g. government, banking, hospitality)
- • Knowledge of federal REAL ID Act requirements and TSA-accepted identification documents
- • Experience working with biometric or digital authentication equipment
❓ Frequently Asked Questions
Estimated Pay and Benefits
- ●Federal Health Insurance (FEHB)Medical, dental & vision for career employees
- ●Federal Retirement (FERS + TSP)Pension + Thrift Savings Plan with gov't match
- ●Paid Leave Accrual13 days annual leave/year starting from day one
- ●Union Representation (AFGE)American Federation of Government Employees
- ✓U.S. Citizenship is required for all security screening positions.
- ✓Must pass the TSA Computer-Based Test (CBT) covering X-ray interpretation.
- ✓Comprehensive medical evaluation and drug screening required.
- ✓Background investigation and Security Threat Assessment (STA) mandatory.
- ✓Selective Service registration check (for males born after 1959).
- ✓All onboarding training is fully paid and conducted by certified TSA instructors.
