Overview
Serving as a high-volume international gateway, the aviation hub in the Chicago area requires complex coordination and advanced screening technologies to secure millions of annual flights. Aviation security in this region depends on the professionalism of every TSO – Passenger Screening stationed at the screening lanes. This DHS position requires sharp attention to detail, physical readiness, and a genuine commitment to protecting the traveling public. The TSO – Passenger Screening role requires both technical skill and interpersonal composure. Officers must screen efficiently during peak hours, handle passenger concerns with professionalism, and apply sound judgment when security protocols are triggered. The TSA workforce is made up of dedicated professionals who take the security mission seriously. If you are looking for a stable federal career with real responsibility, the TSO – Passenger Screening position is a compelling opportunity.
Key Responsibilities
- ✓ Operating advanced imaging technology (AIT) and walk-through metal detectors at Chicago security lanes
- ✓ Conducting full-body AIT screenings and interpreting automated target recognition (ATR) results
- ✓ Performing pat-down screenings on passengers who alarm or opt out of AIT screening, following TSA SOP
- ✓ Verifying boarding passes and identification using document reader technology at the checkpoint entry
- ✓ Instructing passengers on carry-on preparation, liquid rules, and checkpoint procedures before entering the lane
- ✓ Screening passengers with special needs, medical devices, and mobility aids with sensitivity and professionalism
- ✓ Preventing unauthorized individuals from accessing the sterile area at the Chicago terminal
- ✓ Reporting checkpoint anomalies, suspicious behavior, and security incidents to supervisory personnel
- ✓ Maintaining screening lane throughput during peak travel hours while upholding security standards
Requirements & Qualifications
- • U.S. citizenship
- • High school diploma or GED
- • Minimum one year of security, customer service, or aviation-related work experience, or one year of college
- • Pass the TSA CBT including English proficiency and X-ray components
- • Pass a medical evaluation and color vision test
- • Clear Security Threat Assessment and TSA background investigation
- • Physical stamina to stand, walk, and remain alert throughout rotating shifts
Preferred Skills
- • Experience in crowd management or high-volume public service environments
- • Conflict de-escalation or crisis communication training
- • Bilingual English/Spanish or English/other language skills valued at Chicago international gates
❓ Frequently Asked Questions
Estimated Pay and Benefits
- ●Federal Health Insurance (FEHB)Medical, dental & vision for career employees
- ●Federal Retirement (FERS + TSP)Pension + Thrift Savings Plan with gov't match
- ●Paid Leave Accrual13 days annual leave/year starting from day one
- ●Union Representation (AFGE)American Federation of Government Employees
- ✓U.S. Citizenship is required for all security screening positions.
- ✓Must pass the TSA Computer-Based Test (CBT) covering X-ray interpretation.
- ✓Comprehensive medical evaluation and drug screening required.
- ✓Background investigation and Security Threat Assessment (STA) mandatory.
- ✓Selective Service registration check (for males born after 1959).
- ✓All onboarding training is fully paid and conducted by certified TSA instructors.