Overview
Providing reliable passenger screening at the Colebrook travel gate ensures local air travel conforms to strict Department of Homeland Security directives. Aviation security in this region depends on the professionalism of every Lead Transportation Security Officer stationed at the screening lanes. This DHS position requires sharp attention to detail, physical readiness, and a genuine commitment to protecting the traveling public. Day-to-day responsibilities for a Lead Transportation Security Officer include screening passengers and baggage, resolving checkpoint alarms, documenting security incidents, and communicating professionally with travelers from all walks of life. TSA offers competitive federal pay, comprehensive benefits through the Federal Employees Health Benefits program, and a clear career advancement path for high-performing officers. This Lead Transportation Security Officer position is an investment in your long-term federal career.
Key Responsibilities
- ✓ Directing daily checkpoint activities at Colebrook and ensuring all TSO positions are properly staffed and covered
- ✓ Coaching TSOs on screening technique, passenger interaction standards, and SOP compliance
- ✓ Resolving complex alarm situations, passenger disputes, and escalated screening scenarios at the checkpoint
- ✓ Conducting on-the-spot performance observations and providing immediate corrective or positive feedback
- ✓ Serving as the acting shift supervisor in the absence of a Supervisory TSO (STSO)
- ✓ Reviewing and approving checkpoint documentation including incident reports, PARIS logs, and shift notes
- ✓ Coordinating with airline, airport authority, and law enforcement contacts during security incidents at Colebrook
- ✓ Ensuring screening equipment is operational and functional; reporting malfunctions to maintenance personnel
- ✓ Mentoring new TSOs through probationary observation periods and on-the-job certification milestones
Requirements & Qualifications
- • U.S. citizenship
- • High school diploma or GED
- • Minimum 18 months of experience as a certified Lead Transportation Security Officer
- • Demonstrated proficiency across all TSO screening positions (ETD, X-ray, AIT, document checking)
- • Successfully pass the Lead TSO assessment process and interview panel
- • Active Secret-level security clearance or eligibility for clearance upgrade
- • Clear of any disciplinary actions within the prior 12 months
Preferred Skills
- • TSA Instructor certification or experience conducting formal TSO training
- • Previous supervisory or team lead experience in security, military, or law enforcement
❓ Frequently Asked Questions
Estimated Pay and Benefits
- ●Federal Health Insurance (FEHB)Medical, dental & vision for career employees
- ●Federal Retirement (FERS + TSP)Pension + Thrift Savings Plan with gov't match
- ●Paid Leave Accrual13 days annual leave/year starting from day one
- ●Union Representation (AFGE)American Federation of Government Employees
- ✓U.S. Citizenship is required for all security screening positions.
- ✓Must pass the TSA Computer-Based Test (CBT) covering X-ray interpretation.
- ✓Comprehensive medical evaluation and drug screening required.
- ✓Background investigation and Security Threat Assessment (STA) mandatory.
- ✓Selective Service registration check (for males born after 1959).
- ✓All onboarding training is fully paid and conducted by certified TSA instructors.